Jira is an intuitive and agile project management platform that enables teams to dynamically plan, track and manage their workflows and projects. Jira offers numerous features like sprints for Scrum management and other agile boards like Kanban. This allows teams to effectively and efficiently organize projects, define, assign and prioritize tasks. Setting up Jira Service Desk is easy. To configure the product, you need to be an administrator. Jira Service Desk provides three basic out-of-the-box Jira Service Desk templates to start your projects: Basic Service Desk: For internal customers. IT Service Desk: A template for more complicated implementations that follows ITIL standards and This add-in lets you export Jira data directly to Excel using existing filters or custom JQL. It is available for free on the AppSource marketplace and can be installed by any Office 365 user (for both the Online and Desktop version, Excel 2016 and later.) The add-in works with all Jira Cloud products (Jira Software, Jira Core, Jira Service Desk). If you're working with an existing Jira Service Management instance, select Projects > Create Project from the the top navigation bar of your instance. If you've just installed and set up Jira Service Management, you'll have the option to Create a new project by selecting Create new project. Select "Basic Service Desk" as the project type. Extension for Jira Service Desk is the most wanted feature bundle for this Atlassian software. It improves security, usability, and appearance of the solution to help teams around the globe provide top-notch customer support. The app allows displaying more issue details on the Customer Portal, set up permissions for various elements and build Les jetons d'API peuvent être utilisés avec les API REST de Jira Cloud et Confluence Cloud. Si vous utilisez Bitbucket Cloud, reportez-vous à App passwords (Mots de passe d'app) . Créer un jeton d'API We'll be focusing on basic Jira Service Management features and tasks to help you get up and running quickly. By the end of this tutorial, you will have: Set up 1 service project. Added 3 agents. Prepared your customer portal to receive customer requests. Let's take a quick look at Jira Service Management JIRA Software provides bug tracking, issue tracking, and project management capabilities for teams and organizations. The JIRA content pack for Power BI helps you quickly import JIRA data so you can get an instant dashboard to analyze workloads, see how quickly you’re resolving issues, visualize velocity over time, and more. Power BI helps you quickly filter by project or component Itwky.